HexaCluster provides unlimited support to a wide ecosystem of PostgreSQL. Our support is available 24x7x365 worldwide. Our support team can be contacted via our Customer Service Portal, telephone, email, chat and Slack. Opening a support incident is as simple as sending an email or a message on slack.
We proudly offer two tailored PostgreSQL support subscription plans: Basic and Premium. Features shared by both plans include Unlimited Assistance for ceaseless support related to PostgreSQL incidents and migrations to PostgreSQL.
Following sections provide more insights into our support plans.
PostgreSQL support offered by HexaCluster includes any type of Incident in the ecosystem of PostgreSQL. We are the only team on the planet to include advisory support for Development as well as Database Migrations, irrespective of the type of subscription. Our support team provides assistance with the following type of Incidents for both : Basic and Premium support plans.
Database Migration Support is automatically included with our Basic and Premium support subscriptions. Our migration support is currently limited to the following database migrations only.
Our support team provides assistance with the following type of Incidents related to Database Migrations.
To learn more about the tools and extensions supported by HexaCluster, please visit HexaCluster supported Tools and Extensions.
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